Shipping policy

Order Processing Times

All of our products are made to order. Please allow 2–7 business days for production before your order ships.

During holidays, sales, or high-volume periods, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.


Estimated Shipping Times

United States

  • Standard Shipping: 3–7 business days

International Orders

  • Standard International Shipping: 7–21 business days

Shipping times may vary depending on your location, customs processing, and carrier delays.


Tracking Your Order

After your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.


Multiple Item Orders

Some orders may arrive in separate packages depending on product availability and fulfillment locations.


Incorrect Addresses

Please double-check your shipping address before placing your order.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us as soon as possible at:

toshposhstore@gmail.com


Lost or Delayed Packages

Once a package is in the hands of the shipping carrier, delays are unfortunately outside of our control.

If your package appears lost, please contact us and we will do our best to help locate it.


Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

  • Your order number
  • Photos of the issue

We will work quickly to resolve the problem.


International Customs & Duties

International customers may be responsible for customs fees, import taxes, or duties charged by their country.

These fees are not included in our prices or shipping costs.


Contact Us

If you have any questions about shipping, please contact us at:

toshposhstore@gmail.com